JB
JAYBIRD
HOSPITALITY
Our mission is to combine decades of industry expertise with modern AI and SaaS tools to offer tailored guidance rooted in the fundamentals of hospitality. We align with your unique goals to help you build the profitable business of your dreams. We’re not just consultants—we’re collaborators, ready to help you turn vision into a resounding success.
Curious what we can do for you?
Select Projects & Events
Hotel Alma, San Diego
B Side Pizza Bar, NYC
The Rose, Venice
Hedley & Bennett
Robot Heart
NYC + The Playa
Bodega, NYC
Eataly, LA
Poquito Mas, Los Angeles
Best Bet Pizzeria, Los Angeles
The Breakfast Club, Hollywood
Who We Are
At Jaybird, we consider hospitality to be a verb. It’s the little extras that you put into making each guest interaction a memorable one. It’s the act of creating an experience through thoughtful design, beautiful food & drinks, and attentive, genuine guest service. And it’s not easy to make it look easy. That’s where we come in.
Jaybird co-founders Jason Neroni & Jennifer Horan have over 30 years of operational experience in all walks of the hospitality industry - from fine and casual full service dining to quick service and multi-outlet operations to hotel and large scale public event planning and execution - we’ve seen it all. Throughout our careers in hospitality we have developed partnerships with some of the leading professionals in the food, hospitality, and events industries and we will be there with you every step of the way from concept to launch to help you make your hospitality business a success. We offer all kinds of tailored short and long term consulting services to meet your creative and financial goals.
Jason Neroni
CHEF & CO-FOUNDER
Chef Jason Neroni began his career at 16—not with dreams of haute cuisine, but for free Disneyland admission. That changed when he landed a spot at Disney’s Club 33 under a traditional French chef, sparking a lifelong passion for cooking. He traded art school for a role at Chez Panisse under Alice Waters, launching his formal culinary education.
Jason rose through the ranks with roles and apprenticeships at world-renowned restaurants including Spago, Blue Hill, Alain Ducasse at Essex House, Louis XV, El Bulli, and Arzak. He opened his first restaurant, 10 Downing in NYC, in 2009 to wide acclaim, and has since led several successful ventures in NYC and LA, including Superba, The Rose Venice, and Best Bet Pizzeria, which he co-founded with Jennifer Horan.
Jennifer Horan
DIRECTOR OF OPERATIONS & CO-FOUNDER
Jennifer Horan was raised in a family of farmers and home cooks who passed down a passion for cooking, hospitality, and sustainability from an early age. Some of her earliest memories involve playing “restaurant” while her grandmother Penny fried chicken and braised collard greens fresh from the family garden.
Jennifer earned her B.A. in Art History and Political Science from the University of Oregon, while keeping one foot in the restaurant world working as a server, bartender, and restaurant manager. She has since built a 20+ year career in hospitality spanning executive management roles at Michelin Starred and James Beard Award-winning restaurants in Portland, NYC, and LA, before partnering on her own restaurant, Best Bet Pizzeria, in 2023.
Jennifer’s expertise covers guest experience, operations, branding, and project management across restaurants, hotels, and retail. She’s also worked in food and culture journalism and PR, including with Hall PR on national hospitality and lifestyle accounts.
Jennifer actively works with AI-powered tools in her consulting capacity and is deeply interested in the intersection of technology and hospitality—leveraging emerging innovations to improve operations, guest experience, and strategic growth.
As a consultant, she brings high-touch strategy and intuitive hospitality to every project—from concept development and budget forecasting to staff training and launch execution—delivering thoughtful, on-brand experiences on time and on budget.
© 2024 Jaybird Hospitality